Mumbai airport’s Terminal 1 now offering automated check-in

Chhatrapati Shivaji International Airport first in the country to offer the facility


July 2, 2018

/ By / New Delhi

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One of the busiest single runway airports in the world, Chhatrapati Shivaji International Airport now facilitates a fully automated check-in system and has become the first in the country to do so.

Chhatrapati Shivaji International Airport in Mumbai, the capital of the western state of Maharashtra,  has become the first in the country to provide self bag drop (SBD) facility to passengers.

The airport’s Terminal 1 is now the only terminal in the country to provide a fully automated check-in system, which passengers can also use from distance.

According to Mumbai International Airport Ltd, passengers can avail the extended check-in facility at some of the hotels in the city such as Sahara Star, Hyatt Regency, Taj Santacruz, ITC Maratha, Hilton Mumbai International Airport and The Lalit.

The new facility will help passengers save a lot of time and a hassle-free boarding, the Mumbai airport shared with the press.

All the airlines operating out of T1 of the Chhatrapati Shivaji International Airport (CSIA) are now on SBD facility, making T1 the only terminal in the country to have a fully-automated check-in system, Mumbai International Airport Limited (MIAL) said in a release.

MIAL, which runs the Mumbai airport, is the joint venture company between GVK-led consortium and the Airports Authority of India (AAI).

The integration of new technology allows the processing of a significant number of passengers to be decentralised from the airport and allows for better use of resources, the release said.

Mumbai airport already offers facilities such as check-in kiosks, generating boarding passes and baggage tags through common use self service (CUSS), self bag drop facility, among others, it added.

The Chhatrapati Shivaji International Airport is one of the busiest single runway airports in the world. With one flight every 65 seconds to and fro from the financial capital of India, the airport left behind London’s Gatwick airport in 2017 for in context of number of flights in a day.

What makes the facility welcoming is also the fact that the airport is the only one for the metropolis, with its network taking passengers to over 95 domestic and international destinations.



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